Skip to content
Getting Digital
All LevelsUdemy3.5 hours on-demand videoEnglish

Customizing and Administering Microsoft Dynamics CRM

Discover the world of Dynamics CRM and learn how to customize and administer it to improve your business

Taught by Packt Publishing
Suitable for everyone
Enroll in This Course
✓ Instant access✓ Learn at your pace

Affiliate disclosure: if you enroll through links on this page, the course provider may pay us a commission. This comes at no extra cost to you and does not influence how we describe courses.

What You'll Learn in This Course

Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.

Learning Outcome 1

Get to know the concepts of customization and administration

Learning Outcome 2

Know how to decide which business process option to choose from of the various available ones, and when

Learning Outcome 3

Understand security concepts to ensure the right people have access to the right data

Learning Outcome 4

Visualize CRM data with customized dashboards, charts, and views

Learning Outcome 5

Change the look and feel of the CRM and make it more personalized for your organization

Skills You'll Develop

This comprehensive Customizing and Administering Microsoft Dynamics CRM curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.

Hands-on LearningPractical ExercisesReal-World ProjectsIndustry Best Practices

Course Requirements & Target Audience

Understand what you need to succeed in this course and determine if it's the right fit for your learning goals

Prerequisites & Requirements

What you need before starting this Customizing and Administering Microsoft Dynamics CRM course:

  • You need intermediate or advanced technical skills, a basic understanding of Microsoft Dynamics 365 functionality, and a strong understanding of relational databases.

Who This Course Is For

This course is perfect for:

  • Motivated learners at any level
  • Self-paced students
  • Anyone interested in the subject

This course might not be suitable if:

  • • You're looking for a quick tutorial rather than comprehensive learning
  • • You prefer learning without structured curriculum
  • • You need highly specialized or niche content

Course Information & Details

Everything you need to know about this online course, from duration to certification

Course Instructor

Packt Publishing

Expert instructor with industry experience

Course Language

English

All materials in English

Start Your Learning Journey Today

This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.

Udemy Course

Course Enrollment

Get instant access to all course materials

Professional Course

Investment around $124.99

Pricing may vary. Check the course provider for current promotions and exact pricing.

What's Included

  • 3.5 hours on-demand video
  • Access on mobile and TV
  • Certificate of Completion
  • Full lifetime access
View Course & Enroll

Affiliate disclosure: if you enroll through links on this page, the course provider may pay us a commission. This comes at no extra cost to you and does not influence how we describe courses.

Browse Udemy
  • Instant access after enrollment
  • Learn at your own pace
  • Direct enrollment with Udemy

Where this course fits

Concepts behind this area

The field, explained: Programming & Web Development

Wider context: the fields we cover, the glossary and certification exams, all written by us rather than pulled from a provider feed.