Learn about the Patient Journey Mapping method for innovative product and service design in healthcare.
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What you need before starting this Design in Healthcare: Using Patient Journey Mapping course:
Beginner-Friendly Course!
This course is designed for absolute beginners. No prior knowledge needed.
This course is perfect for:
Everything you need to know about this online course, from duration to certification
In this course you will learn about the different experiences patients go through in a medical context. The patient journey explores the interaction between the patient and the healthcare providers in all stages of the disease; coping with treatment and dealing with expectations, and interaction with and between different stakeholders.This course will give designers and specialists in healthcare the knowledge, insights and tools to be able to analyze and improve patient experience. You will learn how to map complex healthcare scenarios, pinpoint opportunities and create hands-on solutions aimed at improving the patient experience.This course is an introduction to patient journey mapping; developed at the Delft University of Technology and applied in improvement of care pathway. Step-by-step, the course visualizes the different stakeholders, phases and actions involved in patient treatment. You will be challenged to pursue new insights and given a unique opportunity to learn about four trending healthcare issues each presented by a partnering institution.Furthermore, you will learn about healthcare trends from a team of experts in specific technological domains. Ranging from personalized care to advance manufacturing for healthcare. These sessions will provide you with technological background that will be useful when developing your design concepts.No previous knowledge about health care innovation, design or journey mapping is necessary.LICENSEThe course materials of this course are Copyright Delft University of Technology and are licensed under a Creative Commons Attribution-NonCommercial-ShareAlike (CC-BY-NC-SA) 4.0 International License.
Difficulty Level
Introductory
Suitable for motivated learners
Subject Category
Design, Medicine
Part of our Design, Medicine curriculum
Course Language
English
All materials in English
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
Professional Course
Investment around $129
Pricing may vary. Check the course provider for current promotions and exact pricing.
Affiliate disclosure: if you enroll through links on this page, the course provider may pay us a commission. This comes at no extra cost to you and does not influence how we describe courses.
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