Effective Communication Tactics for the Modern Workplace

Are you sending emails and texts every day. According to one research, the average person can send up to 52 or more texts daily. At work, the average person can send and receive nearly 121 emails each day, according to another.

Did you know that between 2025 and 2025, the percentage of virtual meetings skyrocketed from 48% to 77%. In this Effective Communication Tactics for the Modern Workplace course, learn to craft expert email honed to your audience. Effectively manage the Microsoft Outlook platform to find what you need and send professional and effective email messages.

When sending instant messages, explore using chats to manage short-term projects and utilize tools like status in Microsoft Teams to communicate effectively with co-workers. Manage your conversations to share files and even schedule a Teams meeting directly from a chat. Discover tools to make your virtual meetings collaborative and effective with breakout rooms, polls, and real-time captions.

Set meeting options to ensure your virtual meeting experience runs how you want it to. Bring the Viva Suite into MS Teams to build communities and participate in leadership opportunities through Viva Engage. With Viva Insights, gain a new understanding of how you work and take advantage of learning opportunities through Viva Learning.