Develop essential communication & social skills skills with expert instruction and practical examples.
Clients are eager to hire virtual assistants who bring a wide variety of strong skills to the table. While clients (should) provide you some sense of how they like their tasks to be completed, they don't usually have the time or resources to train you on basic tasks. That's where this course comes in.
This course will train you on must-have skills and provide downloadable templates and scripts for you to use with your own clients. This course has three main goals:To give you training on the most common tasks/requests. To give you basic training and tips on the common back-of-office things you'll need to do as a VA (think how to send clients an invoice, how to store client data securely, and even how fast you should aim to respond to client emails).
To help you "standardize" your work, enabling you to work smarter and not harder. SKILLS YOU WILL LEARNCalendar Management: Learn to access client's calendars, schedule appointments/meetings, best online tools, and more. Inbox Management: Learn to request access to client's inboxes, send emails on client's behalf, create filters and priority systems.
Expense Reporting: Learn the basics of expense reporting and about some of the most common corporate expense systems. Social Media Maintenance: Learn how to automate social media posts, including a mix of free and paid tools, and track metrics. Research: Learn how to provide easy-to-digest comparative, data, and informational research to your clients.
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