Sales Operations Foundation - Sales Management Sales
Develop essential business management skills with expert instruction and practical examples.
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About This Course
Welcome to the "Foundations of Sales Operations" - your comprehensive guide to the world of sales operations. This course is expertly designed to equip you with a profound understanding of sales operations' concepts, strategies, and practical applications. Whether you are a beginner or an experienced professional, this course offers a wealth of knowledge to help you excel in sales operations.
Here's what you'll learn:Fundamentals of Sales Operations: We begin by exploring the essentials, defining sales operations, its role and responsibilities, and discussing the connection between sales operations and other departments. Sales Planning and Management: Learn how to set sales targets, build effective territory plans, forecast sales, design incentive plans, and utilize performance metrics and KPIs. Sales Process and Cycle: Delve into defining a structured sales process, managing the sales pipeline, prospecting techniques, managing the sales cycle, and overcoming objections.
Sales Team Management: Understand the structuring of a sales team, strategies for hiring and onboarding talent, sales training and skill development, and effective methods to motivate and engage your sales team. CRM and Sales Enablement Tools: Discover the critical role of Customer Relationship Management (CRM) in sales operations. Learn about selecting and implementing a CRM system, and best practices for its use.
Also, explore various sales enablement tools and technologies that can empower your sales operations. Data-Driven Sales Operations: Learn about the role of data in sales operations, techniques for data collection and analysis, sales reporting and dashboards, and making data-driven decisions. Sales Contracts and Ethics: Gain insights into the legal aspects of sales operations, understanding sales contracts, and ensuring ethical selling and compliance.
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