Train the Trainer Serenity: How to Handle Challenging People
57 Proven Techniques From 20 Different Case Studies To Manage The 8 Most Difficult Types Of People In the Workplace.
Affiliate disclosure: if you enroll through links on this page, the course provider may pay us a commission. This comes at no extra cost to you and does not influence how we describe courses.
What You'll Learn in This Course
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
Learning Outcome 1
Deal with distractions and interruptions by keeping the talk hogs at bay by setting boundaries…
Learning Outcome 2
Get the experts on your side by giving them the spotlight with expert questions, leadership opportunities and 1-on-1 time…
Learning Outcome 3
Simmer down the know-it-alls by separating them from the experts and non-verbally making them feel cared about…
Learning Outcome 4
Use the one sentence intervention to handle any type of disruptive behavior and get people back on track…
Learning Outcome 5
Handle negative people by offering choices and using logical consequences to sidestep the power struggles…
Skills You'll Develop
This comprehensive Train the Trainer Serenity: How to Handle Challenging People curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Course Requirements & Target Audience
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
Prerequisites & Requirements
What you need before starting this Train the Trainer Serenity: How to Handle Challenging People course:
- Download the Serenity Workbook that accompanies this course so that you can follow along perfectly with what is being said.
- Stop the video when Jason says to do each of the activities that are in this program so that you can get the full Serenity experience.
- Apply each of the Your turns that occur in each of the major section descriptions to your training so that you can see dramatic differences in your training Rule the Room Serenity Style!
Who This Course Is For
This course is perfect for:
- Motivated learners at any level
- Self-paced students
- Anyone interested in the subject
This course might not be suitable if:
- • You're looking for a quick tutorial rather than comprehensive learning
- • You prefer learning without structured curriculum
- • You need highly specialized or niche content
Course Information & Details
Everything you need to know about this online course, from duration to certification
Course Instructor
Jason Teteak
Expert instructor with industry experience
Course Language
English
All materials in English
Start Your Learning Journey Today
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
Course Enrollment
Professional Course
Investment around $99.99
Pricing may vary. Check the course provider for current promotions and exact pricing.
What's Included
- 2 hours on-demand video
- 10 downloadable resources
- Access on mobile and TV
- Certificate of Completion
- Full lifetime access
Affiliate disclosure: if you enroll through links on this page, the course provider may pay us a commission. This comes at no extra cost to you and does not influence how we describe courses.
- ✓Instant access after enrollment
- ✓Learn at your own pace
- ✓Direct enrollment with Udemy
Where this course fits
Wider context: the fields we cover, the glossary and certification exams, all written by us rather than pulled from a provider feed.