What Clients Want: How to improve customer satisfaction
How to win new clients, improve your existing projects, and save accounts that are about to leave.
Affiliate disclosure: if you enroll through links on this page, the course provider may pay us a commission. This comes at no extra cost to you and does not influence how we describe courses.
What You'll Learn in This Course
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
Learning Outcome 1
Understand exactly why clients behave the way they do
Learning Outcome 2
Better meet client needs, expectations and values
Learning Outcome 3
Navigate complex approval chains to get any project out of limbo
Learning Outcome 4
React to any client situation in way that achieves your goals
Learning Outcome 5
Sell new projects, retain existing clients and even win back work that was lost
Skills You'll Develop
This comprehensive What Clients Want: How to improve customer satisfaction curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Course Requirements & Target Audience
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
Prerequisites & Requirements
What you need before starting this What Clients Want: How to improve customer satisfaction course:
- No previous experience is required. Whether you're a new agency employee or you've been running one for years I will show you something new.
Who This Course Is For
This course is perfect for:
- Motivated learners at any level
- Self-paced students
- Anyone interested in the subject
This course might not be suitable if:
- • You're looking for a quick tutorial rather than comprehensive learning
- • You prefer learning without structured curriculum
- • You need highly specialized or niche content
Course Information & Details
Everything you need to know about this online course, from duration to certification
Course Instructor
Mike Essex
Expert instructor with industry experience
Course Language
English
All materials in English
Start Your Learning Journey Today
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
Course Enrollment
Budget-Friendly Course
Typically around $34.99
Pricing may vary. Check the course provider for current promotions and exact pricing.
What's Included
- 2 hours on-demand video
- 1 article
- Access on mobile and TV
- Certificate of Completion
- Full lifetime access
Affiliate disclosure: if you enroll through links on this page, the course provider may pay us a commission. This comes at no extra cost to you and does not influence how we describe courses.
- ✓Instant access after enrollment
- ✓Learn at your own pace
- ✓Direct enrollment with Udemy
Where this course fits
Wider context: the fields we cover, the glossary and certification exams, all written by us rather than pulled from a provider feed.