Customer Care: Getting it Right

Online Course

Udemy
Customer Care: Getting it Right

What is the course about?

Customer Care: Getting it Right
The course Customer Care: Getting it Right is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

An Essential Course for Anyone whose Work Involves Dealing Directly with the Public

Course description
  • Customer Care: Getting it Right
  • To develop an understanding of what is involved in effective customer care
  • To become aware of pitfalls to avoid
  • To become more confident in delivering high-quality customer care
  • There are no specific course requirements apart from a commitment to delivering high-quality customer care
  • 1 hour on-demand video
  • 10 articles
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Bernard Moss

Prerequisites & Facts

Customer Care: Getting it Right

Course Topic

Business, Customer Service, Operations

University, College, Institution

Udemy

Course Skill Level

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Degree & Cost

Customer Care: Getting it Right

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Customer Care: Getting it Right
provided by Udemy

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School: Udemy
Topic: Business, Customer Service, Operations