IT Service management: develop SLA, Service catalog, OLA

Online Course

Udemy
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IT Service management: develop SLA, Service catalog, OLA
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

IT Service management: develop SLA, Service catalog, OLA
The course IT Service management: develop SLA, Service catalog, OLA is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Align IT management with business strategy by clear and concise PBA, SLA, Service Catalog and OLA

Course description
  • IT Service management: develop SLA, Service catalog, OLA
  • How align IT services and support to company goals
  • What is Portfolio of IT services
  • Develop a Service catalog structure
  • Develop SLA
  • Develop OLA
  • An experience of work in IT department or
  • ITIL Foundation course
  • 1 hour on-demand video
  • 9 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Assignments
  • Certificate of Completion
  • Danil Dintsis
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Prerequisites & Facts

IT Service management: develop SLA, Service catalog, OLA

Course Topic

Amazon FBA, Finance & Accounting, Money Management Tools

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

IT Service management: develop SLA, Service catalog, OLA

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
IT Service management: develop SLA, Service catalog, OLA
provided by Udemy
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Reviews

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School: Udemy
Topic: IT & Software, IT Certification, IT Service Management

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