Cisco ASA Clientless VPN

Incident response is the prepared, practised process by which an organisation detects a security incident, contains it, removes the cause, recovers, and learns from what happened.

Threat modelling is the structured practice of asking what could go wrong with a system, who would make it go wrong and how, while the design can still be changed cheaply.

Phishing is an attack that deceives a person into revealing credentials, approving a payment or running malicious content, usually through a message that impersonates someone they trust.

Routing is how packets move between networks: each router holds a table of known destinations and the next hop toward each, learned by configuration or by a protocol, and forwards each packet to the most specific match.

Switching is the forwarding of frames within a single network segment by a device that learns which hardware address sits on which port and sends each frame only where it needs to go.

A VLAN divides one physical switched network into several logical segments, each with its own broadcast domain, by tagging frames with a VLAN identifier so that ports and devices in different VLANs cannot reach each other without a router.

A domain name is an address in the internet's public namespace that you rent through a registrar for a yearly fee, and it remains yours only while the registrar account holding it stays paid up and under your own control.

Caching keeps the result of expensive work, such as a rendered page or a database query, and serves that stored copy until it expires, making it the largest single source of speed on any busy website.

Uptime is the proportion of time a service answers requests, quoted in nines, and a service level agreement is the contract clause setting out how that proportion is counted and what the provider owes when it falls short.