Develop essential medical & clinical skills with expert instruction and practical examples.
This animated course is designed to introduce both medical personnel and ADR advocates, from facilitators to mediators, to the state of the art concepts and practical interventions in dispute management using a variety of published techniques. Healthcare requires a collaborative and integrative approach to ensure excellent communication and superb medical delivery. Improving interpersonal communication while logically and methodically analyzing positions, interests and developing common ground when conflicts arise ensures a team approach that embraces the quality initiatives required to practice and thrive.
Disclosure following adverse events is discussed in great detail.
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