Developing Emotional Intelligence in Teams

How effective are you at working with other people in small groups or in larger teams. How good are you at communicating and building effective relationships. How are you working with the emotional intelligence of your team and developing emotional intelligence in the workplace.

The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or the skills of an effective team leader. What matters is how the team manages the emotional climate under which they are working - in other words, effectively managing emotional intelligence in the workplace. This course is about proactively working together with others in ways that will help you to communicate more efficiently as you engage with each other to bring value to your company and your customers.

In addition, the emotional intelligence skills, processes and tools taught in this course can bring value to other aspects of your life. People often talk about positive and negative emotions. This is not that helpful as emotions cannot really be labelled in that way.

The course also covers the myths around positive and negative emotions and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. Good team working means that you can understand how each other works together. It means that you can have an understanding of other people's strengths and limitations through the way in which they use they prefer to approach situations, their focus and their behaviour.