ISO 7101:2025. Quality management in healthcare

Explore the world of quality management in healthcare with ISO 7101:2025. Understand what people-centered care means, what are the aspects that should be the focus of a healthcare organization to ensure patient safety, how risks and opportunities should be managed or what documentation is needed to support the effective operation of a management system for quality in a healthcare organization. This course offers an in-depth exploration of a quality management system that is tailored to a healthcare organization, following the requirements of ISO 7101.

The course equips you with the knowledge and tools necessary to enhance healthcare quality, patient safety, cost-effectiveness, and reputation in a healthcare institution. Course StructureWe start with an introductory section that helps you understand how the concept of quality is defined, what is a quality management system or what are the benefits of adopting a management system for quality in a healthcare organization. The following sections of the course follow the clauses of ISO 7101:2025 Context of the organization (Clause 4)Leadership (Clause 5)Planning (Clause 6)Support (Clause 7)Operation (Clause 8)Performance evaluation (Clause 9)Improvement (Clause 10)Course HighlightsComprehensive coverage of ISO 7101:2025 requirements.

Practical solutions for healthcare organizations to implement a management system for quality. Explanations of subjects such as healthcare risk management, quality policy and objectives, QMS documentation control, ethics in healthcare, patient safety, waste management and environmental responsibility for a healthcare institution, service design, facilities maintenance, the internal audit of the management system and the management review, how to deal with nonconformities and more. Understand the process for certification to ISO 7101 for a healthcare organization and for a quality management professional.

Master the art of quality management in healthcare and understand the requirements of ISO 7101:2025 through this clear, easy-to-understand and detailed course.