Learn HP ALM (Quality Centre)

A wireless LAN connects devices to a network over radio using the 802.11 family of standards, through access points that bridge the wireless medium onto the wired network and enforce the authentication and encryption that the shared airwaves demand.

TCP/IP is the family of protocols on which the internet runs: IP moves packets between addresses without guarantees, and TCP or UDP ride on top to deliver either a reliable ordered stream or fast unordered messages.

The OSI model is a seven-layer reference framework that separates networking into physical transmission, link, network, transport, session, presentation and application concerns, used to reason about where a problem sits rather than to describe any real protocol stack.

A domain name is an address in the internet's public namespace that you rent through a registrar for a yearly fee, and it remains yours only while the registrar account holding it stays paid up and under your own control.

Caching keeps the result of expensive work, such as a rendered page or a database query, and serves that stored copy until it expires, making it the largest single source of speed on any busy website.

Uptime is the proportion of time a service answers requests, quoted in nines, and a service level agreement is the contract clause setting out how that proportion is counted and what the provider owes when it falls short.