Mental Health & Crisis Intervention

This course was designed to simplify and teach students the basics of human psychology and mental health well being when responding to crisis, be it in the early or latter stages. In this course, students will learn how to apply NLP (Neuro-Linguistic Programming) & Active Listening to mental health crisis with Conflict Resolution, and identify a crisis, or indicators leading up to an incident in it's early stages, thus, having the knowledge will be better prepared to respond and mitigate potentially hostile situations. Additionally, this course will teach students to develop their communication skills, and better understand others, with a goal driven problem solving approach to human behavior and mental health crisis.

This course is for everyone, with an emphasis in mental health experts, crisis intervention (hostage negotiators), counselors, and public safety professionals. By applying the techniques taught in this presentation, students will be able to narrow down and pin point the root cause of a crisis, motive, and the intentions of a mental health subject. Students will also learn how to distinguish between the two personality types (Expressive vs.

Instrumental), and determine whether someone is potentially hostile. This is a course on Neuro-Linguistic Programming & Active Listening application in response to a mental health crisis, and teaches De-escalation, and NLP techniques which can be leveraged to establish rapport, bring down psychological defenses in reluctant individuals, and bring about positive change by harnessing the power of suggestion when responding to conflict and crisis.