Develop essential business management skills with expert instruction and practical examples.
The course revolves around 2 key objectives:A) Leading with Emotional IntelligenceB) Building an Empathetic OrganizationSame is achieved through the following sections of content:Section 1: Introduction and shift towards EQLecture 1-Intro and Benefits to the learnerLecture 2-Why the shift from IQ to EQSection 2: Emotional Intelligence- Intrapersonal + InterpersonalLecture 3-EQ defined & 5 pillars introLecture 4-Intra & Interpersonal SkillsLecture 5-Self-Awareness: IntrapersonalLecture 6-Self-Management: IntrapersonalLecture 7-Motivation: IntrapersonalLecture 8-Empathy: InterpersonalLecture 9-Social Skills: InterpersonalLecture 10-The way ahead: Plan for EQ EnhancementSection 3: Transactional AnalysisLecture 11- Transactional Analysis IntroductionLecture 12- Transactional Analysis-Introduction of the Ego StatesLecture 13- Ok & NOT OK Ego states explainedLecture 14- Parent ego state explained with Transactional AnalysisLecture 15- Adult ego state explained with Transactional AnalysisLecture 16- Child ego state explained with Transactional AnalysisLecture 17- Conflict Identification & Resolution using Transactional AnalysisSection 4: Empathy- The Biggest Leadership TraitLecture 18- Empathy- The 3 Step processLecture 19- Leadership Empathy- Self AssessmentSection 5: Building an empathetic organization- Practice learningLecture 20- Transactional Analysis for employee well being(case1)Lecture 21- Transactional Analysis for Conflict Resolution(case2)Lecture 22- Transactional Analysis to enhance team performance(case3)Lecture 23- Transactional Analysis to Nurture Relationships(case4)Lecture 24- Empathy enhancement- way aheadEach section has an assignment as the last lecture. Same will ensure that the learning gets applied to workThe course intends to coach leaders with:-Importance of empathy in leadership and management. -Developing policies and practices that prioritize employee needs and well-being over profits-Enhancing work relationship-Creating a culture that values and supports mental health and well-being-Encouraging vulnerability and emotional intelligence in the workplace.
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