ServiceNow Certified System Administrator Practice Tests

Authentication is the process of confirming that a user, device or service is who it claims to be, typically by checking something it knows, has or is.

Multi-factor authentication requires proof from at least two different kinds of factor, such as a password and a device-generated code, so that stealing one is not enough to log in.

Identity and access management is the set of policies and systems that create, verify, govern and retire identities and decide what each one may reach.

Routing is how packets move between networks: each router holds a table of known destinations and the next hop toward each, learned by configuration or by a protocol, and forwards each packet to the most specific match.

Switching is the forwarding of frames within a single network segment by a device that learns which hardware address sits on which port and sends each frame only where it needs to go.

A VLAN divides one physical switched network into several logical segments, each with its own broadcast domain, by tagging frames with a VLAN identifier so that ports and devices in different VLANs cannot reach each other without a router.

Object storage keeps every file as a self-contained object (the bytes, a unique key and some metadata) inside a flat bucket you read and write over HTTP, with no drive to mount and no directory tree underneath it.

Load balancing is the practice of putting one entry point in front of several interchangeable servers and distributing incoming requests among them by a chosen policy, so that no single machine carries the traffic and no single machine's failure takes the service down.

A CDN is a worldwide network of servers that answers requests for your site from a location near the person asking, instead of sending every request back to the single machine your site runs on.