Effective Business English for Service Staff
Your comprehensive guide to more effective English communication - for office administration, retail and hospitality!
Affiliate disclosure: if you enroll through links on this page, the course provider may pay us a commission. This comes at no extra cost to you and does not influence how we describe courses.
What You'll Learn in This Course
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
Learning Outcome 1
organise meetings - send invitations, contact participants, write the agenda and take the Minutes
Learning Outcome 2
meet and greet guests to your company, and engage in small talk
Learning Outcome 3
understand and use English business jargon - both written and spoken
Learning Outcome 4
describe your products and services, and engage in simple sales conversations with potential customers
Skills You'll Develop
This comprehensive Effective Business English for Service Staff curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Course Requirements & Target Audience
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
Prerequisites & Requirements
What you need before starting this Effective Business English for Service Staff course:
- You should already be familiar with English (CEF A2 level), and ideally be working in an office or administrative environment.
- You will ideally have access to a printer, as many lectures are accompanied by worksheets which are best printed and filled in. These worksheets support the learning in the lectures.
Who This Course Is For
This course is perfect for:
- Motivated learners at any level
- Self-paced students
- Anyone interested in the subject
This course might not be suitable if:
- • You're looking for a quick tutorial rather than comprehensive learning
- • You prefer learning without structured curriculum
- • You need highly specialized or niche content
Course Information & Details
Everything you need to know about this online course, from duration to certification
Course Instructor
Jacqueline Seidel
Expert instructor with industry experience
Course Language
English
All materials in English
Start Your Learning Journey Today
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
Course Enrollment
Professional Course
Investment around $69.99
Pricing may vary. Check the course provider for current promotions and exact pricing.
What's Included
- 3 hours on-demand video
- 14 downloadable resources
- 1 article
- Access on mobile and TV
- Full lifetime access
- 9 mins on-demand audio
Affiliate disclosure: if you enroll through links on this page, the course provider may pay us a commission. This comes at no extra cost to you and does not influence how we describe courses.
- ✓Instant access after enrollment
- ✓Learn at your own pace
- ✓Direct enrollment with Udemy
Where this course fits
Certifications in this area
Concepts behind this area
Critical Path
The critical path is the longest chain of dependent activities through a project's schedule, which sets the earliest possible finish date and on which any delay delays the whole project.
Gantt Chart
A Gantt chart is a schedule drawn as horizontal bars against a calendar, one bar per activity, with dependencies drawn between them and progress shown along each bar.
Risk Register
A risk register is the project's living list of things that might happen and would matter, each with an estimate of likelihood and impact, a planned response, an owner and a review date.
Wider context: the fields we cover, the glossary and certification exams, all written by us rather than pulled from a provider feed.