Project Management in Government Certificate

Stakeholder management is the practice of identifying everyone who affects or is affected by a project, understanding what each wants and can do, and engaging them deliberately so that the project keeps the support it needs and hears the objections while they are cheap.

Change control is the process by which a proposed change to a project's agreed baseline is recorded, assessed for its effect on scope, schedule, cost and risk, and then approved, rejected or deferred by a person holding the authority to do so.

Earned value management measures project performance by comparing the budgeted value of work completed with the value planned to be complete by now and with the cost incurred, producing variances and indices that forecast the final cost and date.

A retainer is a recurring fee that holds a supplier's time or availability open across a period, so what the client buys is first call on somebody's attention rather than any named artefact.

A day rate sells a bounded unit of a supplier's working time rather than a finished result, so the client rather than the supplier carries the risk that the job turns out bigger than it looked.

A client brief is the short written statement of what a piece of work has to achieve, for whom, and under which fixed constraints, agreed before either side commits to a solution.