ServiceNow Certified System Administrator Practice Exam 2025

Least privilege is the principle that every user, process and system should hold only the access required for its current task, and no more.

A firewall is a control that allows or blocks network traffic according to rules about its source, destination, protocol and, in modern forms, its content and the application it belongs to.

A virtual private network carries traffic through an encrypted tunnel over a public network so that a remote device or site behaves as though it were connected to a private one.

Network address translation rewrites the addresses and ports in packets as they cross a network boundary, most commonly so that many devices with private addresses can share one public address to reach the internet.

DHCP is the protocol by which a device joining a network asks for and receives an address, a subnet mask, a default gateway and DNS servers from a server, for a limited lease period, so that nobody has to configure addresses by hand.

A wireless LAN connects devices to a network over radio using the 802.11 family of standards, through access points that bridge the wireless medium onto the wired network and enforce the authentication and encryption that the shared airwaves demand.

PaaS is a hosting layer that takes your source code and turns it into a running application for you, owning the machines, the runtime, the build, the routing, the certificates and the restarts, so that shipping becomes a push rather than a project.

Serverless computing runs your code only while an event is calling it: the provider conjures an execution environment on demand, throws it away afterwards, and charges for work performed instead of for capacity sitting idle.

A container is an application packaged together with the libraries and configuration it needs, run as an isolated process on a host that is already switched on, so the same package behaves the same way on a laptop, in a build pipeline and in production.