The Complete Salesforce Administrator Certification Guide

Incident response is the prepared, practised process by which an organisation detects a security incident, contains it, removes the cause, recovers, and learns from what happened.

Threat modelling is the structured practice of asking what could go wrong with a system, who would make it go wrong and how, while the design can still be changed cheaply.

Phishing is an attack that deceives a person into revealing credentials, approving a payment or running malicious content, usually through a message that impersonates someone they trust.

Routing is how packets move between networks: each router holds a table of known destinations and the next hop toward each, learned by configuration or by a protocol, and forwards each packet to the most specific match.

Switching is the forwarding of frames within a single network segment by a device that learns which hardware address sits on which port and sends each frame only where it needs to go.

A VLAN divides one physical switched network into several logical segments, each with its own broadcast domain, by tagging frames with a VLAN identifier so that ports and devices in different VLANs cannot reach each other without a router.

Object storage keeps every file as a self-contained object (the bytes, a unique key and some metadata) inside a flat bucket you read and write over HTTP, with no drive to mount and no directory tree underneath it.

Kubernetes is an open-source system that runs containers across a cluster of machines, keeping the number and placement of running copies matched to a declared desired state, and restarting, rescheduling and scaling them without a person intervening.

IaaS is the layer of cloud computing where you rent raw infrastructure through an API, meaning virtual machines, disks and networks, and take responsibility for the operating system and everything you install above it.

Shared hosting puts your website on a machine that is simultaneously running hundreds of other people's, pooling its processor, memory and disk between all of you, which is both why it costs so little and why your speed partly depends on strangers.

A VPS is a software-defined slice of one physical machine that behaves as a server in its own right, with its own operating system, reserved CPU, memory and disk, and administrative access down to the kernel.

A dedicated server is an entire physical computer rented by a single customer, with no hypervisor taking a share and no other tenants on the hardware, chosen when consistent performance, specific components or provable isolation matter more than the ability to resize in seconds.